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Date:

21.07.2026

Reading time:

10 minutes

Lawyer on the case:

Vladimir V. Rogulin

Partner

Challenging the Recovery of Compensation Under an Agency Agreement

Contract Law Appeal Agency Agreement Case Study

Date:

21.07.2026

Reading time:

10 minutes

Customer review

A foreign counterparty attempted to recover over 1.5 million rubles in compensation from us, claiming that shipments had been lost during delivery. Yet, they had no actual documents proving we ever received the cargo — they only brought internal tracking printouts and uncertified screenshots of email threads to court.

KDpartners proved to the court that without primary transfer documents, any automatic compensation clauses are completely inapplicable, and the printouts they provided held no legal weight. The court of first instance dismissed the lawsuit, and the appellate court confirmed this decision. We thank the team for their professional approach and for protecting our interests in court.

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FAQ

Who carries the burden of proof in an agency agreement compensation lawsuit?

The burden lies on the plaintiff. They are legally obligated to prove the transfer of shipments to the agent and the exact amount of the claimed sum.

Is a notarized translation of foreign documents mandatory in agency agreement disputes?

Yes. Submitting foreign documents without a notarized translation leads to such evidence being declared inadmissible by the court.

Is email correspondence admissible as evidence under an agency agreement?

Correspondence sent to or from email addresses not specified by the parties in the contract is deemed improper and cannot prove shipment transfers or the mutual agreement of terms.

Are tracking printouts and "registration cards" considered proper evidence under an agency agreement?

No, they do not independently prove the transfer of shipments to the agent or their movement under the disputed agreement; courts view them as inadmissible evidence in the absence of primary contractual documents.

How is the right to compensation under an agency agreement proven when shipments are lost?

It is necessary to confirm the very fact of transferring the shipments to the agent using the specific documents stipulated in the agency agreement (registries, waybills, transfer acts). The 60-day loss rule applies only when physical transfer has been proven; without this, there are no grounds for compensation.
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